Satisfied or refunded : PLANET UNDIES guarantees that if the product does not suit you or if it is damaged, you have 100 days to send it back. The articles must not have been worn nor damaged. They must be packed in their genuine packaging. However, for obvious hygiene purposes, the thongs will neither be returned nor changed.
Please inform us if you prefer an exchange or a refund and send the parcel back to:
18 rue des Américains
Return shipping fees, potential hazards (such as loss or damage) linked to the returning of the goods are the responsibility of the customer. Forwarding fees are paid by PLANET UNDIES in case of an exchange.